By : Samsung

 

Samsung RF4287HARS 28 cu. ft. 4-Door French Door Refrigerator - Stainless Steel

 

Product Description

Welcome to SAMSUNG. For over 70 years, SAMSUNG has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Their flagship company, SAMSUNG Electronics, leads the global market in high-tech electronics manufacturing and digital media. Through innovative, reliable products and services; talented people; a responsible approach to business and global citizenship; and collaboration with their partners and customers, SAMSUNG is taking the world in imaginative new directions.

The Samsung Philosophy. At SAMSUNG, they follow a simple business philosophy: to devote their talent and technology to creating superior products and services that contribute to a better global society. Every day, their people bring this philosophy to life. Their leaders search for the brightest talent from around the world, and give them the resources they need to be the best at what they do. The result is that all of their products - from memory chips that help businesses store vital knowledge to mobile phones that connect people across continents - have the power to enrich lives. And that's what making a better global society is all about.

Their Vision. Their Mission. SAMSUNG is guided by a singular vision: to lead the digital convergence movement. They believe that through technology innovation today, they will find the solutions they need to address the challenges of tomorrow. From technology, comes opportunity - for businesses to grow, for citizens in emerging markets to prosper by tapping into the digital economy, and for people to invent new possibilities. It's their aim to develop innovative technologies and efficient processes that create new markets, enrich people's lives and continue to make Samsung a trusted market leader. Everything they do at SAMSUNG is guided by their mission: to be the best

Product Features

• This large 28 cu. ft. refrigerator won't take up more space in your kitchen. Our strong, thin-wall insulation technology gives you more usable space inside for easier storage and organization.
• A refrigerator is usually the most energy-consuming appliance in your home, but this one is ENERGY STAR approved and has a door alarm to alert you when a door is ajar. This kind of conscious cooling is good for your wallet and the environment.
• Quick and easy access to filtered water and cubed/crushed ice at your fingertips with the external dispenser.
• The mid-drawer provides flexible temperature control for your food storage needs with Meat/Fish, Cold Drinks, Deli/Snacks and Wine/Party Dishes options. The SmartDivider allows easy organization within the mid-drawer.
• Our strategically placed, highly efficient LED lighting brightens every corner so you can quickly find what you need. A cooler source of light, LED emits less heat and is much more energy efficient than traditional bulb lighting.

Customer Reviews

A little more than a month ago we bought a new Samsung RF4287HARS refrigerator. It is Samsung's top of the line model. It has many wonderful features. We love the center drawer with flex temperature control; the style, look and feel are great; the lighting inside is even better than anything else we saw. There was only one problem: It didn't work.

After a couple weeks the fridge just stopped cooling - the ice melted and drained water all over our floor, much to the chagrin of our dog who was sleeping nearby; the freezer defrosted, meaning it was steak night (with both corn and beans - hurray); the entire interior went to over 45 degrees according to our handy dandy thermometer. It just wasn't running. We had repair people come out twice, the second time they said it could not be fixed.

OK, that happens. Sears agreed to replace the unit with a brand new one. Three cheers for Sears!

The second new unit was installed and within a couple weeks we had the exact same problem. Warm soda and a wet dog - but hey, steak for dinner again. The service people came out and said it was a bad sensor. OK, that happens. So they replaced the sensor a week or so later (they had to order the parts, but the good news is that it is currently cold outside, so at least we had cold food for a while). After replacing the sensor it worked great for nearly a few days and then had the exact same problem again! By this point we have run out of frozen steak (and just about everything else), although our dog has never smelled better. But back came the repair people - this time the diagnosis is a bad mother board (although having watched several repair people work on this model it becomes increasingly clear that they do not really know what's wrong; at best, they are guessing).

We are now faced with the question of what to do next. Option 1: replace the second unit with a third new version of this model, and hope that the third time is the charm. My concern is that, as Einstein said, insanity is defined as doing the same thing over and over and expecting different results. Option 2: replace the second unit with a model from a different manufacturer. But here is a small problem - we looked at other units and found that the GE Profile models had many similar features and might make a good replacement for the Samsung version. But as we looked closer today we noticed that the one drawer GE was a little too similar to the one drawer and two drawer Samsung. If you look at them side by side you will notice that they are so similar that it appears they are actually made with identical parts. In an era where outsourced and contract manufacturing is common in many industries, this raises the concern that even the GE models would have the same problems as they may be made in the same factory with the same parts, leading to the same defects or issues.

For those of you keeping score, that is: Samsung refrigerators 2, Cold Food Zero, Steak Dinners 2, Wet Dogs 3, and spoiled food more than $300.

So in short, Samsung has included many great features in this unit. They only thing it seems to be lacking is coldness.

I fell in love with the design of this particular refrigerator. Loved it all - the flex drawer, the lighting, the adjustable shelves, etc. Nothing else could compare. I read some of the bad reviews, but noticed all of the good as well and went ahead and purchased it. That was less than 90 days ago.

Woke up this morning to a warm fridge and warm freezer. The flex drawer appears to still be cool. Repairman thinks it might be the main electrical board. So...we have to wait another 5-6 days for the part to come in. He's seen them go out in as few as two weeks. Unbelievable. We had our other "middle of the road" fridge for 10 years with no issues. I am worried about the next board going out as well.

Read all of the reviews and buy cautiously. One last note - get the extra warranty. That is what is covering the cost of all of our spoiled food.

 

Samsung RF4287HARS 28 cu. ft. 4-Door French Door Refrigerator - Stainless Steel

 

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